WorldHost Principles of Customer Service Training Course – Belfast – 5 June 2017

WorldHost Principles of Customer Service Training Course – Belfast – 5 June 2017

WorldHost Principles of Customer Service Training Course – Belfast               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 5...

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DIGITAL GARAGE ON TOUR – NORTHERN IRELAND – CRAIGAVON – 13/06/17

DIGITAL GARAGE ON TOUR – NORTHERN IRELAND – CRAIGAVON – 13/06/17

  WHAT Google Digital Garage on Tour – Northern Ireland has been designed to support and advise businesses regardless of their technical expertise and will address topics including telling your story online, how to reach new customers online and knowing your business with Google analytics. WHEN & WHERE Tuesday 13 June from 2.00pm – 5.00pm in Craigavon Civic and Conference Centre in Craigavon with venue partner Armagh City,...

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GOOGLE DIGITAL GARAGE ON TOUR – NORTHERN IRELAND – ENNISKILLEN – 14/06/17

GOOGLE DIGITAL GARAGE ON TOUR – NORTHERN IRELAND – ENNISKILLEN – 14/06/17

  WHAT Google Digital Garage on Tour – Northern Ireland has been designed to support and advise businesses regardless of their technical expertise and will address topics including telling your story online, how to reach new customers online and knowing your business with Google analytics. WHEN & WHERE Wednesday 14 June from 9.30am – 1.30pm in Lough Erne Resort in Enniskillen with venue partner Lough Erne...

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GOOGLE DIGITAL GARAGE ON TOUR ACROSS NORTHERN IRELAND – DERRY~LONDONDERRY – 15/06/17

GOOGLE DIGITAL GARAGE ON TOUR ACROSS NORTHERN IRELAND – DERRY~LONDONDERRY – 15/06/17

    WHAT Google Digital Garage on Tour – Northern Ireland has been designed to support and advise businesses regardless of their technical expertise and will address topics including telling your story online, how to reach new customers online and knowing your business with Google analytics. WHEN & WHERE Thursday 15 June from 9.30am – 1.30pm in the Great Hall at Magee in Derry~Londonderry with venue partner Ulster...

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Marketing magic and online reviews – 31/7/17

Marketing magic and online reviews – 31/7/17

  This session will encompass many elements of customer service and will focus on the following:- • The changing face of customer care • Social customer service and what to expect • Rights and wrongs of social customer service • Harnessing the power of social customer service for your brand • Practical marketing steps for delivering an effective social customer and online review service strategy for your brand • The online...

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WorldHost Principles of Customer Service Training Course – Belfast – 15 March 2017

WorldHost Principles of Customer Service Training Course – Belfast – 15 March 2017

WorldHost Principles of Customer Service Training Course – Belfast               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 15...

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WorldHost Principles of Customer Service Training Course – Belfast – 19 April 2017

WorldHost Principles of Customer Service Training Course – Belfast – 19 April 2017

WorldHost Principles of Customer Service Training Course – Belfast               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. By popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 19...

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WorldHost Principles of Customer Service Training Course – 15 February 2017 – Belfast

WorldHost Principles of Customer Service Training Course – 15 February 2017 – Belfast

WorldHost Principles of Customer Service Training Course – Belfast               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 15 February...

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WorldHost Food Ambassador Programme for businesses in Mid and East Antrim Borough Council incorporating: Larne, Carrick and Ballymena on 21 February 2017 at Ballygally Castle Hotel

WorldHost Food Ambassador Programme for businesses in Mid and East Antrim Borough Council incorporating: Larne, Carrick and Ballymena on 21 February 2017 at Ballygally Castle Hotel

  Mid and East Antrim Borough Council in association with Tourism NI, are offering an opportunity for frontline staff in the local tourism industry to take part in an accredited and recognised training course. The WorldHost Food Ambassador programme, tailored for the food and drink sector, will take place on 21 February 2017, from 9.30am to 3pm, in the Ballygally Castle Hotel. The programme gives participants the skills to deliver a warm...

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WorldHost Principles of Customer Service Training Course – 28 February – Belle Isle Castle, Enniskillen, Fermanagh

WorldHost Principles of Customer Service Training Course – 28 February – Belle Isle Castle, Enniskillen, Fermanagh

              Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. To service small businesses in the County Fermanaghand Omagh district area we will be running an open WorldHost Principles of Customer Service course at Belle Isle Castle, Enniskillen, County...

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WorldHost Customer Service for Customers with Disabilities – 21 April 2017 – Belfast

WorldHost Customer Service for Customers with Disabilities – 21 April 2017 – Belfast

Disabled customers are a huge market in the UK – worth an estimated £80 billion per year. If you want to make sure your staff have the skills to cater for their needs, our WorldHost Customers with Disabilities programme can help. In this interactive programme, your staff will gain the knowledge and confidence to cater for disabled customers’ needs sensitively and effectively. We will debunk some of the myths around disabilities, and...

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WorldHost Service Across Cultures Training Course – 21 April 2017 – Belfast

WorldHost Service Across Cultures Training Course – 21 April 2017 – Belfast

Our WorldHost Service Across Cultures programme will increase your staff awareness of other cultures and give them practical skills and advice to help them communicate effectively with visitors or clients from other cultures. Making sure that your customers feel comfortable is a crucial part of the customer service process. But if there’s a language barrier or cultural differences, it can be an awkward experience for staff and customers...

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WorldHost Principles of Customer Service Training Course – Belfast – 16 January 2017

WorldHost Principles of Customer Service Training Course – Belfast – 16 January 2017

WorldHost Principles of Customer Service Training Course – Belfast               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 16 January...

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WorldHost Principles of Customer Service Training Course – 16 November – Johnshaven, Aberdeenshire, Scotland

WorldHost Principles of Customer Service Training Course – 16 November – Johnshaven, Aberdeenshire, Scotland

WorldHost Principles of Customer Service Training Course – Johnshaven, Aberdeenshire, Scotland               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service in the UK. To assist rural Aberdeenshire to achieve WorldHost Destination accreditation for commitment to customer service we...

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WorldHost Principles of Customer Service Training – 9 November 2016 – Belfast Course

WorldHost Principles of Customer Service Training – 9 November 2016 – Belfast Course

WorldHost Principles of Customer Service Training Course – Belfast              Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 9 November...

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WorldHost Sales Powered by Service Training Course – Belfast – 6 December 2016

WorldHost Sales Powered by Service Training Course – Belfast – 6 December 2016

WorldHost Sales Powered by Service Training Course               Participants in this half-day training programme will learn the skills needed to be effective salespeople, who not only listen to customers’ needs but maximise on them. No matter what part of the service industry you represent, helping your staff understand the role they play in selling your products and services is vital. This training course...

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WorldHost Principles of Customer Service Training – 20 April 2016

WorldHost Principles of Customer Service Training – 20 April 2016

WorldHost Principles of Customer Service Training Watson & Co. has successfully trained over 1000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Banbridge, County Down on 20 April 2016. The WorldHost Principles of Customer Service Training programme helps...

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WorldHost Principles of Customer Service Training Course – Belfast – 2 March 2016

WorldHost Principles of Customer Service Training Course – Belfast – 2 March 2016

WorldHost Principles of Customer Service Training Watson & Co. has successfully trained over 1000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 2 March. The WorldHost Principles of Customer Service Training programme helps you and your staff...

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WorldHost Principles of Customer Service Training – 8 December 2016 – Belfast Course

WorldHost Principles of Customer Service Training – 8 December 2016 – Belfast Course

WorldHost Principles of Customer Service Training Course – Belfast               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 8 December...

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WorldHost Principles of Customer Services Training – 18 November, Belfast

WorldHost Principles of Customer Services Training – 18 November, Belfast

  So far Watson & Co. has trained over 1000 WorldHost delegates and we are very proud of our contribution to excellence in customer service here in Northern Ireland. We are hoping to continue this commitment with a WorldHost Principles of Customer Service course on 18 November in Belfast.  The WorldHost Principles of Customer Service Training helps you and your staff improve the customer service within your business. The programme...

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Digital Business Skills – Intensive Training – 28 & 29 October

Digital Business Skills – Intensive Training – 28 & 29 October

  At Watson & Co. Chartered Marketing we know time is money so we are condensing our Digital Business Skills training into a two day digital boot camp. On the 28 & 29 October you can get to grips with the online, social media and digital marketing for your business with this intensive training session. The Digital Business Skills programme, developed in partnership with the People 1st, National Skills Academy for Retail and...

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WorldHost Sales Powered by Service – 25 November, Belfast

WorldHost Sales Powered by Service – 25 November, Belfast

Participants in this half-day programme will learn the skills needed to be effective salespeople, who not only listen to customers’ needs but maximise on them. No matter what part of the service industry you represent, helping your staff understand the role they play in selling your products and services is vital. This programme will help them understand how they can influence customers’ purchasing decisions and the benefits of selling...

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WorldHost Customers with Disabilities – 3 December, Belfast

WorldHost Customers with Disabilities – 3 December, Belfast

The WorldHost Customers with Disabilities programme aims to increase awareness and sensitivity towards customers with disabilities. By having this knowledge, service providers can make people with disabilities feel more comfortable and welcome. Our disabled visitors represent a growing market and they are loyal when they find businesses that take the time to meet their needs. Course Format This is a half day participative introductory...

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Digital Business Skills – 1, 8, 15 December 2015

Digital Business Skills – 1, 8, 15 December 2015

At Watson & Co. Chartered Marketing we know time is money and getting started with digital marketing may not be top of mind for your business. Our Digital Business Skills training is an intensive workshop split into three half day training sessions. On the 1, 8, 15 December you can get to grips with the online, social media and digital marketing for your business without sacrificing too much of your time. The Digital Business Skills...

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