Wednesday 19th November 2014 6pm – 8pm Malone Lodge Hotel Belfast City Council’s Destination Belfast project in partnership with South Belfast Partnership Board invite you to an information evening on the benefits of WorldHost. WorldHost trainers will be on site providing a ‘taster’ of what your business can expect from WorldHost training and how your business can play a central role in helping Belfast achieve recognition as a...

Join us at Bloom for a charity coffee morning in aid of Macmillan on 14th November 2014 from 8am to 9.30am And/or on Giving Tuesday: 2nd December from 8am to 9.30am Watson & Co. Chartered Marketing are working alongside Bloom to raise £500 forMacmillan Cancer Support in 2014. You are very welcome to join us for a continental breakfast courtesy of Watson & Co. Chartered Marketing and if you have not picked up your WorldHost...

WorldHost Customer Service Training – Banbridge Dates: Tuesday 9th December & Tuesday 16th December 2014 Location: Banbridge   Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of the Banbridge area focusing on tourist activities in the area. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To...

Date: 17th December 2014 Location: City Hall Time: 2pm – 3.30pm In order to congratulate and award those who have adopted the WorldHost standard, Belfast City Council will be holding a celebratory event. The event will include a full presentation of certificates, for those completed delegates and companies, to be awarded in City Hall. The event represents a perfect opportunity for a photo to share with colleagues and friends and all...

WorldHost Customer Service Training – Belfast Dates: Thursday 8th & Thursday 12th January 2015 Location: Location:Belfast Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Belfast city  including City Hall, Titanic Quarter and Queens Quarter. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book...

WorldHost Customer Service Training – Belfast Dates: Monday 30th June & Tuesday 1st July Location: Day One Venue: Belfast City Business Hub Day Two Venue: TBC Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Belfast city centre including City Hall, Cathedral Quarter, Waterfront & the Big Fish. Licensed WorldHost...

in association with Lough Neagh Partnership Dates: Tuesday 15th April and Thursday 17th April 2014 Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination including a tour of the Dungannon & Cookstown areas. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer To book...

WorldHost Customer Service Training – Titanic Quarter, Belfast in association with Titanic Foundation Dates: Tuesday 8th April & Thursday 10th April 2014 Location: Day One Venue: To be confirmed Day Two Venue: To be confirmed Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Titanic Quarter including guided tour of W5, Game of...

WorldHost Customer Service Training – Queen’s Quarter, Belfast Dates: Thursday 24th April and Tuesday 29th April 2014 Location: Day One Venue: James Street South Day Two Venue: Deane’s at Queen’s Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Queen’s Quarter including the Ulster Museum, Friar’s...

WorldHost Customer Service Training – Banbridge Dates: Wednesday 30th April and Tuesday 6th May 2014 Location: (Day One) Bannville House Hotel, 174 Lurgan Rd, Banbridge, Down BT32 4NR (Day Two) Halfway House, 80 Halfway Rd, Banbridge BT32 4HB Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a local tour of Banbridge including a trip to Corbet...

WorldHost Customer Service Training – Castlereagh, Belfast Dates: Tuesday 20th & Thursday 22nd May 2014 Location: Day one venue: Hillmount, 56/58 Upper Braniel Rd, Gilnahirk, Belfast, County Antrim BT5 7TX Day two venue: Hillmount, 56/58 Upper Braniel Rd, Gilnahirk, Belfast, County Antrim BT5 7TX   Day one: Principles of Customer Service Workshop Day two: Ambassador Workshop: Welcoming Visitors to their Destination: includes a...

WorldHost Customer Service Training – Antrim Dates: Tuesday 27th May and Monday 2nd June 2014 Location: (Day One) Massereene Golf Club, 51 Lough Rd, Antrim BT41 4DQ (Day Two) Massereene Golf Club, 51 Lough Rd, Antrim BT41 4DQ Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a local tour of Antrim including a trip to Lough Neagh, Antrim Castle...

WorldHost Customer Service Training – Titanic Quarter, Belfast in association with Titanic Foundation Dates: Tuesday 3rd & Thursday 5th June 2014 Location: Day One Venue: James Street South Day Two Venue: Belfast City Business Hub Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Titanic Quarter including guided tour of W5, Game of...

Dates:  Friday 28th and Monday 31st March Location: Titanic Quarter Day 1 – Bloom@BT9 Day 2 – Cost – £20 per Delegate* Day 1 – Principals of Customer Service Day 2 – Ambassador Workshop (Welcoming visitors to their destination, familiarisation tour, bespoke Jumping Clay workshop) Trainer – Christine Watson MCIM Chartered Marketer.       Delegates receive: Principles of Customer Service...

Dates:  Friday 28th and Monday 31st March Location: Titanic Quarter Day 1 – Day 2 – Cost – £20 per Delegate* Day 1 – Ambassador Workshop (Welcoming visitors to their destination, familiarisation tour, bespoke Jumping Clay workshop) Day 2 – Principals of Customer Service Trainer – Christine Watson MCIM Chartered Marketer.       Delegates receive: Principles of Customer Service course and...

Dates:  Wednesday 19th and Friday 28th March Location: Day 1 – James street South Private Dining Room, James St Belfast BT2 8DN Day 2 – Cost – £20* per Delegate Day 1 – Principals of Customer Service Day 2 – Ambassador Workshop (Welcoming visitors to their destination, familiarisation tour, bespoke Jumping Clay workshop) Trainer – Christine Watson MCIM Chartered Marketer.       Delegates...

WorldHost Customer Service Training – Lisburn Road, Belfast Dates: Sunday 23rd and Sunday 2nd March 2014 Location: (Day One) Bloom@BT9 – 239 Lisburn Road, BT9 7EN (Day Two) Bloom@BT9 – 239 Lisburn Road, BT9 7EN Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Queen’s Quarter including the Ulster Museum, Friar’s...

Dates: Wednesday 22nd and Wednesday 29th January 2013 Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination  Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer   To book email: cwatson@watsonsmarketing.com or telephone Watson & Co. Chartered Marketing on Tel: +44 (0)...

WorldHost Customer Service Training – Lisburn Road, Belfast Dates: Tuesday 11th and Thursday 13th February 2014 Location: (Day One) Maryville House – 2 Maryville Park, Belfast, BT9 6LN (Day Two) Deanes at Queens – 2 College Gardens, Belfast, BT9 6BQ Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a tour of Queen’s Quarter...

WorldHost Customer Service Training – Banbridge Dates: Thursday 20th and Tuesday 25th February 2014 Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a local tour of Banbridge including a trip to Corbet Lough and a bespoke Jumping Clay Workshop. Licensed WorldHost...

WorldHost Customer Service Training – Cathedral Quarter, Belfast Dates: Tuesday 11th and Thursday 13th March 2014 Location: Day 1: Venue to be confirmed Day 2: Venue to be confirmed   Cost: Only £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination workshop including a Belfast bus tour and bespoke Jumping Clay workshop. Licensed WorldHost...

WorldHost Customer Service Training – Cookstown in association with Lough Neagh Partnership Dates: Tuesday 18th and 25th March 2014 Location: (Day One) Venue to be confirmed. (Day Two) Venue to be confirmed. Cost: £20 per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: a local tour of Cookstown including a trip to its waterways.  Licensed WorldHost...

WorldHost Customer Service Training – Castlereagh Dates: Thursday 20th and 27th March 2014 Location: Day 1: Venue to be confirmed Day 2: Venue to be confirmed Cost: Only £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination workshop including a guided tour of Parliament Buildings, Stormont, a trip to Battlefield NI, Clip n’ Climb and Streamvale...

WorldHost Customer Service Training – Kilkeel Dates: Monday 19th January & Monday 26th January 2015 Location: Location: Kilkeel, County Down Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer To book email: info@watsonsmarketing.com or telephone Watson & Co....

WorldHost Customer Service Training – Newcastle Dates: Friday 23rd & Friday 30th January 2015 Location: Location: Newcastle, County Down Cost: £20* per delegate Day one: Principles of Customer Service Workshop Day two: Ambassador workshop: Welcoming visitors to their destination: Christine Watson leads delegates on a tour of her home town, Newcastle. Licensed WorldHost Trainer: Christine Watson MCIM Chartered Marketer To book email:...