If you manage a business you will appreciate the power of a positive social review, accepted wisdom is that a 4.8 star review leads to credibility and sales.  The dreaded one star feedback may lose you customers, and definitely won’t make your CEO’s day.  Interestingly, 5 star reviews aren’t generally believed to be true.   However, social listening offers important learning for businesses, and in this digital marketing world is a...

                        Chartered Marketer, Christine Watson delivered an idea-tion session entitled The Big Idea for new start businesses on the Exploring Enterprise – Understanding Business Enterprise programme at Inspire Business Centre. The delivery was part of an Enterprise Northern Ireland Initiative project part funded through the Northern Ireland European Social Fund...

Watson & Co. Chartered Marketing are delighted to announce that their portfolio of customer service and marketing training courses are now registered by CITB NI for grant assistance to registered in scope employers in the construction industry. Grant aid is provided under the Construction Industry Training Board (CITB NI) off the job grant category. Popular WorldHost Principles of Customer Service Training Programme delivered by Watson...

WorldHost Principles of Customer Service Training Course – Belfast               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 15...

WorldHost Principles of Customer Service Training Course – Belfast               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. By popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 19...