WorldHost Principles of Customer Service Training Course – Belfast               Watson & Co. Chartered Marketing has successfully trained over 1,000 WorldHost delegates to date and we are very proud of our contribution to excellence in customer service locally in Northern Ireland. Back by popular demand we will be running an open WorldHost Principles of Customer Service course in Belfast on 16 January...

You’ll never get a second chance to make a great first impression is one a favourite quote bandied about by our WorldHost Customer Service Trainer: Chartered Marketer – Christine Watson. It is also a lesson that every business should adhere to every single interaction – customers, suppliers, fellow workers, online via website, facebook, google and more.   First impressions are formed in a. one tenth of a...

Mid and East Antrim Borough Council have appointed Watson & Co. Chartered Marketing to deliver the brand new WorldHost Food Ambassador Training Programme to service professionals working across the council area. The WorldHost Food Ambassador Programme will give staff and volunteers the skills to deliver a warm and friendly welcome to customers and visitors, and is particularly focused on their role as an ambassador for their local...

                              An event held last weekend at Balmekewan saw the launch of the Our Mearns Tourism Association, which aims to make the Mearns an arts, cultural and heritage tourism destination. The Our Mearns initiative was established last year in response to information and knowledge gathered by the Kincardineshire Development Partnership (KDP). KDP...

Watson & Co. Chartered Marketing founder Christine Watson has been reaccredited Chartered Marketer status for the year 2016/2017 by the world’s leading professional body for marketers – The Chartered Institute of Marketing (CIM). This represents Christine’s ninth consecutive year as a Chartered Marketer. In a congratulatory letter received at the Watson & Co. Chartered Marketing office on 11 November 2016 Chief...