Success of free to attend Google Digital Garage on tour – Northern Ireland

Success of free to attend Google Digital Garage on tour – Northern Ireland

  The free to attend Google Digital Garage on Tour – Northern Ireland returned to three locations across the Province for the first time in a roadshow style with 200 delegates attending over three days.   Designed to support and advise businesses regardless of their technical expertise and aimed at business owners, entrepreneurs, small businesses, those in IT, e-commerce, digital marketing and communications roles in the...

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Handling Social Reviews

Handling Social Reviews

If you manage a business you will appreciate the power of a positive social review, accepted wisdom is that a 4.8 star review leads to credibility and sales.  The dreaded one star feedback may lose you customers, and definitely won’t make your CEO’s day.  Interestingly, 5 star reviews aren’t generally believed to be true.   However, social listening offers important learning for businesses, and in this digital marketing world is a...

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The Big Idea – Training and Mentoring Delivery to New Start Businesses for Inspire Business Centre

The Big Idea – Training and Mentoring Delivery to New Start Businesses for Inspire Business Centre

                        Chartered Marketer, Christine Watson delivered an idea-tion session entitled The Big Idea for new start businesses on the Exploring Enterprise – Understanding Business Enterprise programme at Inspire Business Centre. The delivery was part of an Enterprise Northern Ireland Initiative project part funded through the Northern Ireland European Social Fund...

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Watson & Co. Chartered Marketing Training Courses Eligible for CITB Grant Aid

Watson & Co. Chartered Marketing Training Courses Eligible for CITB Grant Aid

Watson & Co. Chartered Marketing are delighted to announce that their portfolio of customer service and marketing training courses are now registered by CITB NI for grant assistance to registered in scope employers in the construction industry. Grant aid is provided under the Construction Industry Training Board (CITB NI) off the job grant category. Popular WorldHost Principles of Customer Service Training Programme delivered by Watson...

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New WorldHost Customer Service Training Graduates

New WorldHost Customer Service Training Graduates

Congratulations to latest Watson & Co. Chartered Marketing WorldHost Customer Service Training Graduates. Delegates join a worldwide army of over one million WorldHost customer service professionals dedicated to Going the Extra Mile for their internal and external customers every working day. Businesses completing the programme at Maryville Tea Rooms in Belfast on 19 April 2017 included Sodexo – Knead St Deli at All State NI, Libra...

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New WorldHost Service Across Cultures Graduates

New WorldHost Service Across Cultures Graduates

    Congratulations to the latest Watson & Co. Chartered Marketing Graduates of the WorldHost Service Across Cultures Programme. Businesses completing the training course at Maryville Tea Rooms in Belfast on 21 April 2017 included Sodexo – Knead St Deli at Allstate NI in Belfast, TrainingMatchmaker.com in Belfast, Hillsborough Castle and Hostelling NI. For more information on the WorldHost Service Across Cultures training...

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Whitehead Railway Museum Lay World Class Customer Service Tracks with WorldHost Training in advance of March 2017 Launch

Whitehead Railway Museum Lay World Class Customer Service Tracks with WorldHost Training in advance of March 2017 Launch

  Watson & Co. Chartered Marketing was appointed as the WorldHost training provider to help Whitehead Railway Museum lay world class customer service tracks with WorldHost in advance of the new Museum launch in March 2017. Licensed WorldHost Trainer – Chartered Marketer Christine Watson delivered the WorldHost Principles of Customer Service training programme to 15 staff and volunteers of the new Whitehead Railway Museum, many of...

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Mid and East Antrim Borough Council Businesses Set to Enjoy The Taste of Northern Ireland at Inaugural WorldHost Food Ambassador Training Programme delivered by Watson & Co. Chartered Marketing at Hastings Ballygally Castle Hotel

Mid and East Antrim Borough Council Businesses Set to Enjoy The Taste of Northern Ireland at Inaugural WorldHost Food Ambassador Training Programme delivered by Watson & Co. Chartered Marketing at Hastings Ballygally Castle Hotel

Mid and East Antrim Borough Council in association with Tourism NI, are offering an opportunity for frontline staff in the local tourism industry to take part in a globally accredited and recognised WorldHost training course. Delivered by Watson & Co. Chartered Marketing the WorldHost Food NI Ambassador programme, tailored for the local hospitality sector, will take place on 21 February 2017, from 9.30am to 3pm, in Ballygally Castle...

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Watson & Co. Chartered Marketing welcomes Erasmus exchange software developers Tim and Fabian from Germany to the team

Watson & Co. Chartered Marketing welcomes Erasmus exchange software developers Tim and Fabian from Germany to the team

Today – 6 February 2017 Watson & Co. Chartered Marketing welcomed Erasmus exchange software developers Tim and Fabian from Germany to the team. Tim and Fabian will be working in Northern Ireland at the new Watson & Co. Chartered Marketing office in E-spark, Lombard street in Belfast city centre. Their ICT focused exchange programme work placement will be centred on helping Watson & Co. Chartered Marketing launch a brand new...

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Watson & Co. Chartered Marketing provides marketing mentoring for Inspire Business Centre Exploring Enterprise Programme Participants

Watson & Co. Chartered Marketing provides marketing mentoring for Inspire Business Centre Exploring Enterprise Programme Participants

Watson & Co. Chartered Marketing provided marketing mentoring for Inspire Business Centre Ltd EEP3. (Exploring Enterprise Programme). Participants from Level Ground Coffee Shop are set to embark on launching a brand new food business where they will create and market a new range of chocolates. Founder of Watson & Co. Chartered Marketing – Christine Watson led a marketing ideation session to enable EEP3 programme participants to...

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Award Winning Marketing by Trio of Chartered Marketers in Ireland – Success on a plate as NI Food and Drink Awards Herald Eel Eat Campaign for Best Marketing Result

Award Winning Marketing by Trio of Chartered Marketers in Ireland – Success on a plate as NI Food and Drink Awards Herald Eel Eat Campaign for Best Marketing Result

Valued Watson & Co. Chartered Marketing client Lough Neagh Partnership won Tourism NI’s Year of Food and Drink Award for Best Marketing Result at a glittering event at the Culloden Hotel on 2 February 2017. The marketing campaign devised by Lough Neagh Partnership and Lough Neagh Fishermen’s Co-operative Society – an Inaugural Eel-Eat Week delivered a sales increase of 30% year on year and had restaurants across Northern...

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Watson & Co. Chartered Marketing Founder Christine Watson Accepted onto Entrepreneurial Spark Accelerator Programme

Watson & Co. Chartered Marketing Founder Christine Watson Accepted onto Entrepreneurial Spark Accelerator Programme

Watson & Co. Chartered Marketing Founder Christine Watson has been accepted onto Entrepreneurial Spark Accelerator Programme – E-Spark Themed #GoDo and in recognition that many entrepreneurs “pivot” throughout their entrepreneurial careers the Espark programme puts successful applicants through an intensive bootcamp to prepare them for their latest entrepreneurial journey before being homed in Hatchery locations across the...

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Watson & Co. Chartered Marketing participate as an Industry Marketing Expert at Inaugural Food Heartland Career Inspiration Day with Young Enterprise in Craigavon

Watson & Co. Chartered Marketing participate as an Industry Marketing Expert at Inaugural Food Heartland Career Inspiration Day with Young Enterprise in Craigavon

Watson & Co. Chartered Marketing was honoured to participate as an Industry Marketing Expert in the first Food Heartland Career Inspiration Day with Young Enterprise Northern Ireland at Craigavon Civic Centre. Founder of Watson & Co. Chartered Marketing – Christine Watson, a Young Enterprise Alumni attended the enterprising session, alongside a number of local businesses, to inspire our next generation.     About...

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WorldHost Food Ambassador Programme for businesses in Mid and East Antrim Borough Council incorporating: Larne, Carrick and Ballymena on 21 February 2017 at Ballygally Castle Hotel

WorldHost Food Ambassador Programme for businesses in Mid and East Antrim Borough Council incorporating: Larne, Carrick and Ballymena on 21 February 2017 at Ballygally Castle Hotel

  Mid and East Antrim Borough Council in association with Tourism NI, are offering an opportunity for frontline staff in the local tourism industry to take part in an accredited and recognised training course. The WorldHost Food Ambassador programme, tailored for the food and drink sector, will take place on 21 February 2017, from 9.30am to 3pm, in the Ballygally Castle Hotel. The programme gives participants the skills to deliver a warm...

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Watson & Co. Chartered Marketing demonstrate commitment to WorldHost Scotland with Visit Aberdeen and Aberdeenshire Ambassador Training Certification

Watson & Co. Chartered Marketing demonstrate commitment to WorldHost Scotland with Visit Aberdeen and Aberdeenshire Ambassador Training Certification

Watson & Co. Chartered Marketing have wrapped up 2016 with successful completion of Discover Aberdeen and Aberdeenshire Ambassador Training. After expanding the Watson & Co. Chartered Marketing WorldHost service to Scotland this year, the training demonstrates our business commitment to the Aberdeen City and Aberdeenshire region. The training provided WorldHost Trainer – Christine Watson with the latest information on Aberdeen...

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Mid and East Antrim Borough Council Appoint Watson & Co. Chartered Marketing to deliver WorldHost Food Ambassador Training

Mid and East Antrim Borough Council Appoint Watson & Co. Chartered Marketing to deliver WorldHost Food Ambassador Training

Mid and East Antrim Borough Council have appointed Watson & Co. Chartered Marketing to deliver the brand new WorldHost Food Ambassador Training Programme to service professionals working across the council area. The WorldHost Food Ambassador Programme will give staff and volunteers the skills to deliver a warm and friendly welcome to customers and visitors, and is particularly focused on their role as an ambassador for their local...

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Licensed WorldHost Trainer Christine Watson shares the gift of WorldHost Business Recognition with businesses in the Mearns of Aberdeenshire

Licensed WorldHost Trainer Christine Watson shares the gift of WorldHost Business Recognition with businesses in the Mearns of Aberdeenshire

                              An event held last weekend at Balmekewan saw the launch of the Our Mearns Tourism Association, which aims to make the Mearns an arts, cultural and heritage tourism destination. The Our Mearns initiative was established last year in response to information and knowledge gathered by the Kincardineshire Development Partnership (KDP). KDP...

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Watson & Co. Chartered Marketing founder Christine Watson celebrates 9th year of Chartered Marketer Accreditation

Watson & Co. Chartered Marketing founder Christine Watson celebrates 9th year of Chartered Marketer Accreditation

Watson & Co. Chartered Marketing founder Christine Watson has been reaccredited Chartered Marketer status for the year 2016/2017 by the world’s leading professional body for marketers – The Chartered Institute of Marketing (CIM). This represents Christine’s ninth consecutive year as a Chartered Marketer. In a congratulatory letter received at the Watson & Co. Chartered Marketing office on 11 November 2016 Chief...

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Watson & Co. Chartered Marketing expands WorldHost service to the Scottish Highlands

Watson & Co. Chartered Marketing expands WorldHost service to the Scottish Highlands

      Licensed WorldHost Trainer Christine Watson who founded Watson & Co. Chartered Marketing over a decade ago has committed to assisting rural villages and tourism hot spots in Scotland achieve WorldHost Destination accreditation for excellence in customer service.   Enhancing accessibility by bringing the licensed suite of training programmes directly to rural areas, Watson & Co. Chartered Marketing will be...

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Watson & Co. Chartered Marketing appointed to deliver WorldHost Principles of Customer Service Training to National Trust property Castle Ward

Watson & Co. Chartered Marketing appointed to deliver WorldHost Principles of Customer Service Training to National Trust property Castle Ward

  Watson & Co. Chartered Marketing Licensed WorldHost Trainer and Chartered Marketer Christine Watson has been appointed to deliver the internationally acclaimed WorldHost Principles of Customer Service Training course to service professionals at National Trust property Castle Ward in Strangford, County Down, Northern Ireland.   The WorldHost programme has been delivered to over one million people...

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Watson & Co. Chartered Marketing accredited to deliver WorldHost Food Ambassador Training to Local Councils

Watson & Co. Chartered Marketing accredited to deliver WorldHost Food Ambassador Training to Local Councils

                              Watson & Co. Chartered Marketing founder and WorldHost Licensed Trainer Christine Watson has been accredited by People 1st and Tourism Northern Ireland to deliver the brand new innovative WorldHost Food NI Ambassador Training programme. Programme delivery will be led by Tourism Northern Ireland in partnership with local councils. The...

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Local Greyabbey community volunteers commit to world class customer service delivery

Local Greyabbey community volunteers commit to world class customer service delivery

8 voluntary service professionals in Greyabbey have joined an army of over one million WorldHost accredited service providers worldwide in committing to the delivery of world class customer service excellence in the village. The 8 local men and women from Greyabbey Community Association, all successfully completed the globally renowned full day accredited WorldHost Principles of Customer Service training programme and personally signed...

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WorldHost poetry by Linen Hall Library Graduate: Deborah Douglas

WorldHost poetry by Linen Hall Library Graduate: Deborah Douglas

When Nicola Bothwell of NB Chartered Marketing and Christine Watson of Watson & Co. Chartered Marketing won the PR contract for Funeral Services Northern Ireland, part of the Co-operative Group a sensitive marketing challenge began. One of the key recommendations from our initial PR audit was the launch of a National Poetry Competition and www.fsni-nationalpoetrycomp.co.uk was born The competition launches for a fifth year in 2016 and has...

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Giving the gift of WorldHost customer service‬ excellence to Nu-Delhi Lounge Belfast

Giving the gift of WorldHost customer service‬ excellence to Nu-Delhi Lounge Belfast

Belfast‬ ‪‎hospitality‬ client of Watson & Co. Chartered Marketing ‪ – Indian restauranteur: Naz at Nu-Delhi Lounge Belfast successfully completed the WorldHost Principles of Customer Service training programme. Four service professionals who work across Naz’ restaurants in Belfast – Nu Delhi Lounge and Slums, and his Spice restaurants in Lisburn and Templepatrick have now joined over one million service professionals...

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